Privacy Policy
Last updated: October 6, 2026
This policy explains what ReadySetSeen (operated by Dolan Enterprises LLC) collects, how it's used, and the choices you have.
1. What we collect
Account data: your email address and sign-in identifiers. Our hosted identity provider handles current sign-in credentials; older accounts may also have a password hash retained during the transition. Brand data you choose to add: name, phone, company, NMLS number, headshot, logo, QR links, and saved agent-partner profiles. Content you upload or import: listing details, photos and clips, your recordings, scripts, and voice samples if you use voice cloning. Usage data: video renders and other content created, plan usage, and estimated processing costs, used to operate billing and prevent abuse. Billing: payments are processed by Stripe; we do not see or store your card number.
2. How we use it
Your content is used for one purpose: generating the videos, images, and marketing materials you request. Your email is used for login, verification, receipts, and important service messages. We do not sell your personal information, and we do not use your photos, voice, or likeness to train AI models or to create content you didn't request.
3. AI and service providers
To generate your content, the relevant pieces of it are processed by the third-party AI and rendering providers that power the Service (script generation, voice synthesis, presenter animation, background removal, image enhancement, and video assembly), and by Stripe for payments and our email provider for service emails. These providers process your content to fulfil your requests, under their own privacy and security terms.
4. Voice cloning consent
Voice samples are uploaded only when you choose to create a cloned voice, and the resulting voice is available only to your account. Only clone a voice that is yours or that you have clear permission to use. You can delete a cloned voice by contacting us.
5. Retention
Finished video renders have a Library retention window that is shown in the app. Other files, including recording clips, listing media, reusable backdrops, and uploaded references or brand documents, have different retention periods or may remain until you remove them or request deletion. Download finished files you want to keep. Account and billing records are kept while your account is active and as required for tax and accounting.
6. Security
Current sign-in uses a hosted identity provider. Older password hashes may remain during the account transition. Application sessions use HTTP-only cookies, and the Service is served over HTTPS. No system is perfectly secure; protect the sign-in methods you use.
7. Your choices
You can update or remove your brand data in the app at any time. You can request account deletion — along with your stored content and cloned voices — by emailing us. We'll complete verified requests within 30 days, except records we must keep for legal or accounting reasons.
8. Children
The Service is for business use by adults and is not directed to anyone under 18.
9. Changes
We may update this policy; material changes will be announced in the app or by email.
10. Contact
Privacy questions or requests: dolanenterprisesllc@gmail.com